Noticeboard

myGP app

We are aware that some patients are having issues with the myGP app.  This can be either a very slow connection or the inability to order repeat medication.  myGP are aware of this and are working to resolve the issue. You can, however, use Patient Access either via the app or on your PC.  Click here for details on how to register for Patient Access.  We apologise for any inconvenience caused.

For your safety, due to COVID-19, we have changed the way you get your flu vaccine this year. 

Click here for more information

Please note: unless you are in an at-risk category, people in the 50-64 year old age group will not be vaccinated until November at the earliest, providing there is sufficient vaccine. This is to ensure that those who are most at risk are vaccinated first. 

Please be aware that it is not a GP’s responsibility to issue school letters of absence for your children, regarding COVID-19 or other illness. Government guidance is that school attendance is mandatory unless your child is self-isolating, has symptoms of COVID-19 or is close to someone who has COVID-19.

The message from Public Health to parents in Lancashire is that you should continue to use the national portal or 119 to arrange a test for your child, and you should not contact their GP. Anyone who tries to book a test and is unable to do so, or who is offered a location or time which is not convenient, is being asked to please wait a few hours and then try again.

How do I order my Repeat Prescriptions?

The quickest, easiest and most secure way to order your repeat medication is by using Online Services.  The benefits of ordering online are shown below alongside the other ways in which you can order your medication.

 

Pros

Cons

On line using myGP or Patient Access

·       Quicker;

·       More efficient;

·       Goes directly into the medical records system for authorisation;

·       Can be ordered 24 hours per day/7 days per week;

·       Can be ordered from anywhere – home or away;

·       Reduces capacity for error

·       Need to register in person for use

ask your Pharmacy to order on your behalf

·       You pharmacist will order for you;

·       You don’t need to have a computer, tablet or smartphone

·       There is an extra step before the Practice receives your request. This gives the Practice less time to issue your prescription;

·       More chance of error in your order due to misunderstanding of your request;

·       Can only be ordered when Pharmacy is open

By Hand by leaving your request slip in the prescription order box or at reception

·       You know the paper is at the surgery;

·       You don’t need to have a computer, tablet or smartphone

·       There will be a delay between you dropping off the request and it being actioned;

·       Possible errors due to legibility;

·       Possible delay whilst a Medicine Coordinator checks the order and ensures you have ordered correctly;

·       Can only be ordered during Practice opening hours

What are the time-frames for ordering my Repeat Prescriptions?

Please order your repeat prescriptions at least four full working days (excluding weekends and Bank Holidays) before you wish to collect them.  Requesting prescriptions at short notice can cause extra work for staff and doctors and causes delays for other patients.

You need to allow extra time to process your prescription if the items you require are not on your repeat medication list as this often has to be approved by your GP.

Details of expected time-frames are shown below:

Order

Ready to Collect

Monday before 12.00pm

Friday after 2.00pm

Tuesday before 12.00pm

Monday after 2.00pm

Wednesday before 12.00pm

Tuesday after 2.00pm

Thursday before 12.00pm

Wednesday after 2.00pm

Friday before 12.00pm

Thursday after 2.00pm

Nominated Pharmacy

Did you know you can also nominate a pharmacy of your choice for your prescription to be sent directly to by your GP? This means your prescription will go straight to the pharmacy you choose and you do not need to collect the paper prescription from Reception.  Please ask at reception for further information and to nominate your pharmacy.

Medication Reviews

Patients on repeat medication will be asked to speak to a member of the clinical team at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

 
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