Noticeboard

We know that many of our patients will have questions following the government’s announcement regarding the AstraZeneca COVID vaccine. Click here for information.

Received a GP Patient Survey? Click here.

Zero Tolerance Policy

A number of our staff have recently experienced foul and abusive language or behaviour from a minority of patients. This is not acceptable and we will not tolerate this sort of behaviour towards our staff – all of whom continue to work tirelessly during this pandemic. In line with our zero tolerance policy, if you are found to be abusive towards members of staff then appropriate action will be taken

Please be aware that it is not a GP’s responsibility to issue school letters of absence for your children, regarding COVID-19 or other illness. Government guidance is that school attendance is mandatory unless your child is self-isolating, has symptoms of COVID-19, is close to someone who has COVID-19 or has received a letter advising them to shield.

When We Are Closedclosed_sign

If you need to see a Doctor when the surgery is closed please telephone 111

During the out of hours period call NHS 111 for assessment and advice.  If your condition requires further treatment they will identify the most appropriate local service to meet your need and either direct you to the service or pass your assessment details directly on to it. This includes the local GP Out of Hours Service, Bay Urgent Care.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website