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We are offering additional flu clinics from 2nd – 5th November. Click here for more information.

myGP app 

We are aware that some patients are having issues with the myGP app.  This can be either a very slow connection or the inability to order repeat medication.  myGP are aware of this and are working to resolve the issue. You can, however, use Patient Access either via the app or on your PC.  Click here for details on how to register for Patient Access.  We apologise for any inconvenience caused.

Please be aware that it is not a GP’s responsibility to issue school letters of absence for your children, regarding COVID-19 or other illness. Government guidance is that school attendance is mandatory unless your child is self-isolating, has symptoms of COVID-19 or is close to someone who has COVID-19.

Extended Hours

The North Lancashire Extended Access Service is available for patients registered with Ash Trees Surgery, Bay Medical Group, Lancaster Medical Practice, and Queen Square Surgery.

The Service includes:

  • WEEKDAY pre-bookable and same day general practice appointments from 6.30 pm to 8.00 pm
  • WEEKEND pre-bookable and same day appointments on both Saturday and Sunday

Appointments for this service can be booked by phoning the surgery between the hours of 8.00 am and 6.30 pm, Monday to Friday.  If phoning outside of these hours, please dial 111.

SiteServices Offered

Rosebank Surgery Lancaster

Monday to Thursday

6.30 pm to 8 pm GP, Practice Nurse and  Pharmacy Appointments

Saturday
8 am to 2.30 pm GP, Practice Nurse and Pharmacy Appointments

Urgent Treatment Centre Morecambe

Wednesday and Fridays
6.30 pm to 8 pm GP appointments 

Monday to Friday
6.30 pm to 8 pm Health Care Assistant Appointments providing blood clinics

Saturday
8 am to 2.30 pm Health Care Assistant and Practice Nurse Appointments providing blood  / smear and long term condition reviews

Sunday
8 am to 2 pm  GP appointments, Health Care Assistant  and Practice Nurse Appointments providing blood  / smear and long term condition reviews

GP appointments are for all routine conditions however may exclude patients with on-going chronic conditions which require continuity of care from their usual GP, eg, patients with severe on-going mental health issues.

Chronic Disease Nurse Clinics provide annual reviews for patients with a long-term condition, eg, COPD, Asthma, hypertension and cardiovascular disease.

Health Care Assistants can carry out venepuncture (blood testing), ECGs and Wound care.

Patients can book these appointments via their practice receptionist as usual. To obtain an appointment outside practice opening hours, call your normal practice number and your call will be diverted to the Extended Access Service. 

Only patients who have a pre-booked appointment will be given access to the practice to see the Clinician.

 
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