Noticeboard

We know that many of our patients will have questions following the government’s announcement regarding the AstraZeneca COVID vaccine. Click here for information.

Received a GP Patient Survey? Click here.

Zero Tolerance Policy

A number of our staff have recently experienced foul and abusive language or behaviour from a minority of patients. This is not acceptable and we will not tolerate this sort of behaviour towards our staff – all of whom continue to work tirelessly during this pandemic. In line with our zero tolerance policy, if you are found to be abusive towards members of staff then appropriate action will be taken

Please be aware that it is not a GP’s responsibility to issue school letters of absence for your children, regarding COVID-19 or other illness. Government guidance is that school attendance is mandatory unless your child is self-isolating, has symptoms of COVID-19, is close to someone who has COVID-19 or has received a letter advising them to shield.

Leaving the Practice

Moving to another UK GP Practice

If you are moving out of the catchment area for Lancaster Medical Practice or have decided to change to another GP Practice you will be required to register with the new practice.

Once you have registered with your new practice (regardless of where that practice is based within the UK), you will automatically be de-registered with Lancaster Medical Practice.  We will send your medical records to Primary Care Support England (PCSE) * for forwarding to your new practice. Please note this process can take up to 8 weeks.

In accordance with the General Data Protection Regulation (GDPR) the surgery is able to provide patients with a computer print-off from your clinical records and copies of any relevant medical letters should you be undergoing specific treatments at the time of leaving.

*PCSE operates as a partnership agreement between PCTs in the North West to deliver cost-effective high-quality administrative support services. For further information visit their website

Moving Abroad

Please inform us if you are moving abroad so we can update our records accordingly.

In accordance with GDPR the surgery is able to provide patients with a computer print-off from your clinical records and copies of any relevant medical letters should you be undergoing specific treatments at the time of leaving.



 
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