We know that many of our patients will have questions following the government’s announcement regarding the AstraZeneca COVID vaccine. Click here for information.

Received a GP Patient Survey? Click here.

Zero Tolerance Policy

A number of our staff have recently experienced foul and abusive language or behaviour from a minority of patients. This is not acceptable and we will not tolerate this sort of behaviour towards our staff – all of whom continue to work tirelessly during this pandemic. In line with our zero tolerance policy, if you are found to be abusive towards members of staff then appropriate action will be taken

Please be aware that it is not a GP’s responsibility to issue school letters of absence for your children, regarding COVID-19 or other illness. Government guidance is that school attendance is mandatory unless your child is self-isolating, has symptoms of COVID-19, is close to someone who has COVID-19 or has received a letter advising them to shield.

Contact Details

Lancaster Medical Practice is a partnership registered in England and Wales whose registered office is 8 Dalton Square, Lancaster, LA1 1PN. 

VAT registration number: GB 343 269 302


Please note this is a general email which is not monitored continuously and is only for general enquiries and for you to provide feedback to us. It should NOT be used to request healthcare or provide personal medical details.

Please note: Your email will NOT be answered if it is for any of the reasons below:

  • Booking an appointment. Some appointments can be booked via the myGP or Patient Access apps. All appointments can be booked by telephoning the surgery using your usual number.
  • Ordering a prescription. Prescriptions can be ordered either via the myGP or Patient Access apps, asking your Pharmacy to order on your behalf or by hand leaving your request slip in the prescription order box at reception.
  • Other health matters such as test results or to speak with a Clinician. Test results are available online when you request access to your medical records. Ask for a form at reception. If you wish to speak with a Clinician, then please phone the surgery and ask for a telephone appointment.


Details on how to sign up for online services can be found here.


Contact details for each site can be found below.


If you still need to email us please do so at


View details for:-

Address book Address

Dalton Square Practice
8 Dalton Square

Telephone Numbers Telephone Numbers

Out of Hours:

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website