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Changes to the way you order and collect repeat prescriptions

From Friday 12th July 2019 you will no longer be able to order your repeat medication on the prescription telephone line. When prescriptions are requested over the phone, mistakes are more likely due to either confusion with drug name pronunciation, or errors made when interpreting the verbal request.  Further information can be found in the Spring Newsletter.

 

Home VisitsDoctor's bag

Home visits are made at the discretion of the doctor and are usually reserved for the severely ill, very elderly or house bound patients.

The Reception staff will ask you for details of the problem which will be passed to the Doctor.  The Doctor may decide to telephone you before the visit and may ask you to attend surgery if they feel this is more appropriate.  This will often result in you being seen sooner.

If you are not sure whether you need to be seen at home or at the surgery, your doctor will be able to advise you.  For instance babies and children with fever, diarrhoea, vomiting, earache or a rash should be brought to the surgery and seen quickly.  Adults with similar illnesses can also be seen quicker at the surgery.

Requests for home visits should preferably be made before 11.00 am as this allows the doctor to plan visits more efficiently.

 
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