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Telephone Issues - Galgate and Rosebank (Ashton Road) sites

We are having intermittent problems when patients ring the Rosebank and Galgate sites.  If you experience an issue, please contact one of the other sites where staff will be happy to help you.  We apologise for any inconvenience caused.

Help to Get You Online

Local residents are being offered training and support to get online to manage their health and wellbeing. Healthier Lancashire and South Cumbria are taking a digital van into communities to demonstrate some of the options on offer for people locally, provide demonstrations and answer questions about using computers, phones and tablets to get online.  The van will visit Morecambe Morrisons - Hilmore Way, LA4 4EW from 10am until 4pm on Tuesday 13 November 2018.

Do It Online

What are Online Services

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online;
  • renew or order repeat prescriptions online;
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results;
  • update your details.

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at

myGP App

myGP is an app for use on your smartphone or tablet. To register all you need is to match the mobile number held on your medical record and your date of birth. This will enable you to book appointments immediately. Each time you log on to the service you will require only the 4-digit PIN provided during sign-up. If you also want to order medication and/or view your medical records you will also need to sign-up to Patient Access (see below).

 Patient Access

Patient Access is available to use on your PC, laptop, phone or tablet. It requires you to register in person at Reception. To do this, you will need to complete a form to give to the Reception staff at your practice, along with 2 forms of ID, one of which must be photo ID (passport, driving license).  You will then be issued with the relevant details to register for access. Each time you log on to the service you will require your username and password. 

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